A duty of care is the requirement that all health and social care professionals, and organisations
providing health and care services, must put the interests of service users first.
Working in the health and social care sector involves working with lots of different people with a
variety of needs, dependencies, backgrounds and wishes. As a care worker, you have a duty of care
towards all the people you are involved with, during your working hours. This means you have to
employ a reasonable level of care, to ensure they are kept safe from harm, abuse and injury.
This course will give you an introduction to the concept of duty of care, cover how duty of care
affects your work, what to do if you come across a duty of care dilemma and where to go for support
or advice along with some practical examples of duty of care situations.
- The Implications of Duty of Care
- How Duty of Care Affects Your Work
- Duty of Care Dilemmas
- Resolving Dilemmas: Support and Advice
- How to Respond to Complaints
Recommended System Requirements
• Browser: Up to date web browser
• Video: Up to date video drivers
• Memory: 1Gb+ RAM
• Download Speed: Broadband (3Mb+)
Duration: 50 minutes (Note: This is based on the amount of video content shown and is rounded off.
It does not account in any way for loading time or thinking time on the questions).